Actress Celeste Holm famously observed, "We live by encouragement and die without it--slowly, sadly, and angrily." We can influence people's lives in many meaningful ways: as parents, friends, co-workers, or supervisors, but in recent years, professional coaching has proven to be one of the most effective ways to provide the encouragement people are dying (mostly figuratively--but sometimes literally) to receive. Coaching is different from counseling and mentoring. Its purpose is three-fold: Ask powerful questions; Listen intently; Help people discover the next steps to more success and fulfillment than they ever dreamed possible. In You Can Coach, Dr. Brenda C. Chand provides a wealth of information, insights, skills, and tools for coaches at every stage of their careers. Those who are only beginning to test the waters and explore the profession will gain a foundational understanding of the heart, skills, and process of coaching.