The H.E.A.R.T. of Leadership: Understanding Key Characteristics Which Strengthen Organizational Capacity examines characteristics of leadership that helps to motivate employees' efforts toward organizational goals. It further highlights the impact that Humility, Empathy, Agility, Responsibility, and Transparency (H.E.A.R.T.) has on the leader-follower relationship, affecting organizational productivity. While successful leaders are capable of motivating others toward common goals, extraordinary leaders can create social order, change organizational culture, and complete the mission of an organization. For this to occur, leaders must consider the organization's most viable resources; its workers. Additionally, leaders should ensure that workers share the same espoused values as the leaders. This book explicates the critical nature of leadership characteristics on the overall effectiveness of organizations led by those with the H.E.A.R.T. to lead.

"I particularly appreciated Carla's insights in two areas; the sociological perspective and the leadership calling. A key thought from the Sociological perspective is 'From a sociological perspective, leaders are viewed by what they represent. As Carla addresses leadership calling, she notes 'Those who are called into leadership are given capabilities that must be sustained to fulfill their God-given purpose' and 'While many challenges exist for leaders when considering whether to make organizational changes, today's Christian leaders can transform their organizations when using Scripture as a guide.' This was insightful throughout. Congratulations Dr. Brown "

Dr. Diane Wiater, Regent University