Child Sponsorship Coordinator –Sponsorship Initiative

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term) Job Description:

As the Child Sponsorship Engagement Design Coordinator for the Sponsorship Initiative, you will play a critical role in delivering a new innovative track of Child Sponsorship Content (via the Strategic Initiative (SI)) as well as supporting business-as-usual (BAU) content features that are core to the success of the Sponsor Experience. The position ensures quality, coordination, and delivery for global content releases across a complex, high-stakes transition period, ensuring effective communication, coordination, and content delivery between World Vision’s Global Centre, field teams, and funding offices (Support Offices / SOs).

This position is ideal for an independent, highly organised communicator, coordinator, and project manager, comfortable navigating complex, budding processes and working across multiple time zones and cultures.

This role helps ensure sponsor-facing delivery and quality expectation needs are met across BAU and SI workstreams. The new sponsor journey relies on high-quality, timely content. The assurance and coordination provided through this role will mitigate risks of delivery delays and quality gaps, which could directly impact sponsorship experience and trust across the partnership.

Scope of work for this 12-month project:

Provide surge capacity to execute a business-critical content pathway.

Lead content readiness for SO testing and optimization.

Oversee quality assurance, design, and editing processes for content aligned to SO expectations.

Support cross-functional coordination (QR, design, production, SOs) to ensure timely and high-quality content delivery.

Enable consistent BAU delivery coordination during peak periods of SI rollout.

MAIN RESPONSIBILITIES

Design, Briefing, and Content Mapping

Coordinate content design POCs, feature readiness, and QR and editing schedules.

Communications

Serve as a point of contact for content quality and delivery communication.

Project Management

Support issue escalation, SO readiness assessments, and timeline updates.

Quality Assurance

Collaborates closely with QR, design, and production teams to streamline updates and feedback.

Reporting and Evaluation

Monitor and report on content delivery health across BAU and SI pathways.

Accountability

Field feedback loop, training, and reporting around delivery and quality targets.

Design Innovation

Support the development of a new Annual Progress Report (APR) project (SI).

KNOWLEDGE, SKILLS, AND EXPERIENCE

Bachelor's degree in project management, marketing & fundraising, business, communications, or related field 5 years in a coordination, marketing, or communications role, ideally in a nonprofit or mission-driven setting Strong project coordination and cross-cultural collaboration Behavioral insights, storytelling, and content design Strong communications and project management skills Experience working on complex, innovative projects Excellent written and verbal English is required