Operations Director

Context Melksham is growing, and so is the church! With thousands of new homes and an increasingly diverse population, the opportunity for the local church to make Jesus known has never been greater.

Melksham Church has seen significant recent growth: • Sunday attendance has more than tripled since before the pandemic. • Children’s and youth numbers have increased tenfold. • We’ve launched new services and outgrown our existing space.

We are therefore seeking to appoint a full-time Operations Director to lead and strengthen the operational life of the church. This role will be pivotal in ensuring this new growth is sustainable, strategic, and Gospel-focused.

Purpose of the Role To lead and manage the operational life of Melksham Church, creating systems, structures, and culture that enable mission and ministry to flourish; to help us move from ‘startup’ to ‘scale-up’! The Operations Director will work strategically alongside clergy, PCC and wardens to shape the future of the church and lead areas including operations, finance, buildings, HR, governance, events, and communications.

This is a new role for our team, which offers considerable scope for development and expansion, and as such the following description may be tailored for the right candidate. Key Responsibilities Provide strategic leadership alongside clergy, helping shape church vision, values, culture, and team life. Oversee day-to-day operations across buildings, staff, systems, and Sunday logistics. Manage and improve administrative systems (including ChurchSuite), ensuring compliance with GDPR, safeguarding, H&S, and other statutory requirements. Work closely with the Treasurer to manage budgets, and streamline the church’s financial systems, expenses, and reporting with the use of accounting software. Line manage administrative staff and oversee HR processes, including recruitment, policy management, and DBS checks. Facilitate the onboarding, training, and support of volunteers, fostering a culture of serving across teams. Manage the use, maintenance, and improvement of all church properties, working closely with wardens and contractors. Assist with practical planning and delivery of Sundays (excluding service leading or preaching), midweek ministries, and one-off events, ensuring all aspects run smoothly. Develop and deliver a communications strategy across email, newsletters, social media, signage, and website. Promote Church House as a mission hub and community venue, supporting external lettings and local partnerships. Build and nurture relationships with local churches, community groups, charities, and other external stakeholders. Contribute to budgeting and financial oversight for facilities, operations, and events.