CRM and Data Insights Lead

The CRM and Data Insights Lead plays a key role in supporting Church Army’s Engagement Team, which includes Fundraising and Communications. The purpose of the role is to ensure that Church Army uses high-quality data, insight, and analysis to make informed, evidence-based decisions as we communicate with external audiences and grow our supporter network.

The role holds day-to-day responsibility for Church Army’s CRM system (Microsoft Dynamics), including managing relationships with external technology partners. It plays a vital part in maintaining accurate, high-quality supporter data and ensuring the CRM is used effectively across the Engagement Team and wider organisation.

Location: Hybrid - 60% working from the office. Sheffield Pennine Five

Salary: £22,091.40 – Pro rata (£36,819 FTE)

Hours: 22.5 hours per week

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave: 247.5 hours including bank holidays (Pro-rated for part-time)

Contract: Part-time, Open Ended

Application Deadline: 27 February 2026

Interview Date: Week commencing 9 March 2026

Next Steps:

For more information on the role, you can find the job description and person specification for the post here.

To apply, please download and complete a Faith Based Application Form for this post. When you are ready to submit your application, please email your completed application form, in word format, to [email protected].