ICT Field Systems Analyst

Samaritan's Purse is seeking a ICT Field Systems Analyst to join our Information Technology department, working in North Wilkesboro. In this role, you will provide both onsite and remote IT support to our international field offices, ensuring our ministry staff around the globe are equipped with the technology tools they need to advance the Gospel. You will be helping to keep our global technology infrastructure ready by offering consistent support across a wide range of IT systems. This includes network design and troubleshooting, hardware/software deployment, communication technologies, and technical support and training for remote staff. Whether supporting onsite in the field or providing remote support from headquarters, you will play a vital role in helping our teams around the world serve effectively. Come and join a mission-critical team and put your technical expertise to work where you can use your gifts daily to advance the Gospel!

A day in the life of a ICT Field Systems Analyst:

At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.

In the role of ICT Field Systems Analyst, you will have the opportunity to:

Maintain your personal relationship with Jesus Christ and be an effective witness for Him. Configure, install, and troubleshoot computer hardware and related operating system software, as well as phone systems, satellite phones, and other communications hardware. Analyze the IT needs of our field offices to properly plan for both the initial network system design as well as ongoing performance monitoring and future capacity planning. Engineer various communication system solutions for the field, including design, configuration, and installation. Engineer network and system solutions for the field, including network design, configuration and installation. Provide ongoing technical support, both on-site and remotely, to all international and domestic field offices when necessary. Available to provide on-call support, as needed by management, to fulfill the department Service Level Agreement and Internal Operating Procedures. All other duties as assigned. Learn more about serving with Samaritans Purse.

Qualifications & Experience:

Bachelor's degree from a four (4) year college or university and three (3) or more years related experience and/or training. A relevant combination of education and experience would also be considered. Thorough knowledge in one or more areas: networking principles and implementation (DHCP, routing, switching, VLANs), satellite communications (VSAT, SAT phones), computer hardware (builds, repairs, maintenance), AC/DC electrical systems, and radio communications. Preferred experience of Cisco Meraki, Ubiquiti (AirMax/Unifi), Motorola Radios, or various satellite communication equipment. 12 credit hours of college-level Biblical Studies (required); if not already completed, opportunity to meet and complete requirement is available upon hire. Job Location: N. Wilkesboro, NC

Type: Full-Time

Language Requirement: Fluency in English (required)

Travel Expectations: 50+ days/annually; required travel documents and vaccinations for entry into foreign countries will be necessary

Benefits:

On-site Medical Clinic (staff and dependents) Medical, prescription, dental & vision insurance Flexible Spending Account (FSA) Long-term and Short-term disability insurance Paid Family Medical Leave Term Life Insurance 401(k) retirement savings plan 10 paid holidays 12 vacation/personal days 10 sick days Samaritan's Purse Mission Statement:

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.