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Supporter Retention Manager

By Mercy Ships

Supporter Retention Manager

Posted on 13/01/2026

  • Fundraising & Development

Job details

  • Salary

    £40,000 – £45,000 per annum (Depending on experience)

  • Location

    Stevenage, SG1 2EF

  • Job type

    Full Time

    Hybrid

  • Schedule

    37.5

  • Application instructions

    To apply, please send a CV and cover letter to [email protected]. Closing date: Applications will be reviewed on a rolling basis, and the vacancy will remain open until the position is filled.

Our jobs

The Supporter Retention Manager will be responsible for designing and delivering strategies that build supporter loyalty, increase lifetime value, and enhance the overall supporter experience. The role ensures that every supporter feels valued, engaged, and motivated to continue and grow their commitment to the organisation. Working in the Individual Giving Team, and in close partnership with the Marketing team, the postholder will deliver impactful stewardship campaigns, tailored supporter journeys, and creative engagement initiatives that maximise retention and enhance supporter experience.

To apply, please send a CV and cover letter to [email protected].

Closing date: Applications will be reviewed on a rolling basis, and the vacancy will remain open until the position is filled.

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