Volunteer Coordinator – Sanctuary Citadel

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs.

Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.

Location: Hybrid – Cardiff or Newport Based Time commitment: 35 hours p/w Term: Fixed Term until 5th May 2027 with potential for extension beyond this dependent on funding. Reports to: Sanctuary Manager Salary: £35,137

he Opportunity

The role of the Sanctuary Citadel Co-ordinator is to lead the Sanctuary Citadel project in Cardiff and Newport. This project is an adapted version of Citadel, a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained, and DBS checked, are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best to support them. Traditionally, Citadel supports people transitioning from statutory temporary accommodation into permanent homes, whereas Sanctuary Citadel will support Newly Granted Refugee’s transition from Home Office Accommodation or Housing Justice’s Temporary Accommodation into permanent homes.

Why join us?

Be part of a charity that truly lives its values of compassion, courage and collaboration. Contribute to work that makes a tangible difference to the lives of people experiencing homelessness. Join a welcoming and inclusive Board, where your skills and perspectives will be valued. We are committed to making trustee roles accessible to people from all backgrounds, and will do our best to meet accessibility needs.