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That Doesn't Just Happen: How Excellence Accelerates Everything

[Hardback]

by Kai Mike

    • Author

      Kai Mike

    • Book Format

      Hardcover

    • Publisher

      Inspire

    • Published

      August 2021

      Read full description

      Today's Price

      £17.74

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      That Doesn't Just Happen: How Excellence Accelerates Everything

      Today's Price £17.74



      Product Description

      Excellence in Everything

      If service were a simple task, there wouldn't be so many scathing Yelp reviews or dissatisfied customers venting online, on their smartphones, or at the nearest restaurant or dry cleaners. Such pique has a cost: One survey found that 94 percent of respondents avoided a purchase after reading a negative online review. Eighty percent changed their mind about a recommended purchase because of a "thumbs down." Mike Kai has encountered reasons for such reactions, be that botched food orders, unreasonable delays, or service with anything but a smile. The way to overcome such business killers lies in the teaching implicit in a centuries-old story: King Solomon and the Queen of Sheba. Although details of the queen's visit to the famed, wise leader of Israel are brief, in this creative reflection Mike weaves the details of what we do know into modern-day business principles. In doing so, he shows how it is possible to employ the kind of excellence that turned the heads of royalty years ago--and will still impress others.

      Specification

      • Author

        Kai Mike

      • Book Format

        Hardcover

      • Publisher

        Inspire

      • Published

        August 2021

      • Weight

        250g

      • Dimensions

        178 x 23 x 127 mm

      • ISBN

        9781954089211

      • ISBN-10

        195408921X

      • Eden Code

        5576149

      More Information

      • Author/Creator: Kai Mike

      • ISBN: 9781954089211

      • Publisher: Inspire

      • Release Date: August 2021

      • Weight: 250g

      • Dimensions: 178 x 23 x 127 mm

      • Eden Code: 5576149


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