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Service: It's Not Just Good Business

by Michael J. Astorino

  • Paperback
  • Publisher: WestBow Press
  • 14 x 21.6 x 0.9 cm

£16.00

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If you were to rate service on a scale of one to five, where five is "consistently exceptional" and one is "not-so-good," how would you rate the service at your organization? Even though the service sector dominates the United States economy, surveys indicate that customer satisfaction is at an all-time low, which means organizations can stand out by providing better service. Michael J. Astorino, who operated a high-end dry cleaning and upholstery cleaning business in Fairfield County, Connecticut for thirty years, explores how to bolster customer service and company culture in this business guide. Learn how to:

  • Title

    Service: It's Not Just Good Business

  • Book Format

    Paperback

  • Publisher

    WestBow Press

  • Published

    September 2024

  • Weight

    200g

  • Dimensions

    14 x 21.6 x 0.9 cm

  • ISBN

    9798385031863

  • ISBN-10

    8385031863

  • Eden Code

    7305385