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Handling Difficult People

[Paperback]

by John Townsend

    • Author

      John Townsend

    • Book Format

      Paperback

    • Publisher

      Thomas Nelson

    • Published

      October 2006

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    £7.99


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    Handling Difficult People

    Today's Price £7.99



    Product Description

    Let's face it, hard as we try, none of us can avoid contact with difficult people. Some people just seem to savor unnecessary and unhealthy conflict; they don't seem to be happy unless they are driving those around them crazy. Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes "button pushers" act the way they do-and why they want to elicit a negative emotional and even behavioral response from us. He challenges readers to take personal responsibility and stop responding to difficult people in ways that just don't work! He then offers a whole new repertoire of responses, including specific guidance on body language and verbal scripts, which will allow us to confront and negotiate with "crazy-makers" on a brand new level.

    Specification

    • Author

      John Townsend

    • Book Format

      Paperback

    • Publisher

      Thomas Nelson

    • Published

      October 2006

    • Weight

      145g

    • Page Count

      132

    • Dimensions

      127 x 203 x 7 mm

    • ISBN

      9781404175679

    • ISBN-10

      1404175679

    • Eden Code

      4047522

    More Information

    • Author/Creator: John Townsend

    • ISBN: 9781404175679

    • Publisher: Thomas Nelson

    • Release Date: October 2006

    • Weight: 145g

    • Dimensions: 127 x 203 x 7 mm

    • Eden Code: 4047522


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