Handling Difficult People Paperback

by John Townsend;

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Handling Difficult People

Full Product Description

Let's face it, hard as we try, none of us can avoid contact with difficult people.  Some people just seem to savor unnecessary and unhealthy conflict; they don't seem to be happy unless they are driving those around them crazy.  Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes "button pushers" act the way they do-and why they want to elicit a negative emotional and even behavioral response from us.  He challenges readers to take personal responsibility and stop responding to difficult people in ways that just don't work!  He then offers a whole new repertoire of responses, including specific guidance on body language and verbal scripts, which will allow us to confront and negotiate with "crazy-makers" on a brand new level.

Handling Difficult People by John Townsend was published by Thomas Nelson in October 2006. The ISBN for Handling Difficult People is 9781404175679.

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Details for Handling Difficult People

Page last updated 31st August 2016
Author / Artist
Book FormatPaperback
Items in Pack36
PublisherThomas Nelson (October 2006)
Number of Pages132
Thickness7 mm
Height203 mm
Width127 mm
Product Code4047522
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