Customer Care for Library and Information Services

by CHT Training Services;


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Customer Care for Library and Information Services

Full Product Description

This is part of a series of library training packages. Highly flexible, and tailored for the needs and concerns of the LIS sector, they are designed to lead teams to examine their current practice, expand their skills base and make clear action plans for their future development. This customer care package is suitable for all library and information managers and staff. It is designed as a one-day modular programme, giving the flexibility of delivering it as written, or as shorter modules to be fitted in with staff work schedules.

Customer Care for Library and Information Services by CHT Training Services was published by Facet Publishing in September 1996. The ISBN for Customer Care for Library and Information Services is 9781856042130.

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Specifications

Details for Customer Care for Library and Information Services

Page last updated 18th November 2016
Author / Artist
Book FormatMixed media product
PublisherFacet Publishing (September 1996)
Additional InformationContains OHP transparencies and Other printed item and Loose-leaf
Height300 mm
ISBN9781856042130
ISBN-101856042138
Product Code4471916
Eden is an accredited Living Wage employer