Help & Support


Q. Win Your Order Ts&Cs

A. The winner will get the basket total of their order refunded (exclusions apply*) via the method they used to pay. The prize will be drawn on 16th of July 2018 and the winner notified by email before 18th July 2018. You may enter as many times as you like, but only one purchase will win.

Open to orders placed for delivery within the United Kingdom, British Isles and Republic of Ireland only.

Every order of value £200 or under placed on eden.co.uk or placed with our customer service team on 0800 612 2186 between 13th July 2018 12:00:01 am to 13th July 2018 23:59:59 will be entered into the competition.

*The refund value will be equal to the basket total of the winning purchase, excluding postage and donations to Home for Good.

Purchases must be made via www.eden.co.uk branded website only or placed with our customer service team on 0800 612 2186. Orders placed through ‘white label’ sites are excluded from the competition. Orders placed on Amazon via Eden_Christian_Bookstore and other Eden affiliate sites are excluded.

The refunded order will not be eligible for returns.

Competition runs only on 13th July 2018. The winner will be the first qualifying entry drawn at random by our Sales & Marketing team using a random number generator. The winner will be notified by 18/07/2018 with full details on how to claim their prize. The judges' decision is final and no correspondence will be entered into.

Due to GDPR regulations the winner cannot be announced on Social Media without the permission of the prize winner.

Offer valid for orders received online at www.eden.co.uk or placed with our customer services team on 0800 612 2186.

Any employees of Eden Ecommerce Ltd, their immediate family or any other persons/ company(s) directly connected with the competition are unable to enter into the competition.

The prize is non-exchangeable, non-transferable, and is not redeemable for or other prizes.

The winner may be requested to take part in promotional activity related to the Prize Draw and the winner shall participate in such activity on Eden.co.uk’s reasonable request. The winner consents to the use by Eden.co.uk after the closing date of the Prize Draw for an unlimited time, of the winner's voice, image, photograph and name for publicity purposes (in any medium, including still photographs and films, and on the internet, including any websites hosted by eden.co.uk) and in advertising, marketing or promotional material without additional compensation or prior notice and, in entering the Prize Draw, all entrants consent to the same.

Eden.co.uk shall use and take care of any personal information you supply to it as described in its privacy policy and in accordance with data protection legislation.

Eden.co.uk accepts no responsibility for any loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the prize.

Eden.co.uk reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of eden.co.uk in all matters under its control is final and binding and no correspondence will be entered into.

Eden.co.uk shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.

The Prize Draw will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts.

Entrants into the Prize Draw shall be deemed to have accepted these Terms and Conditions.