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10 Laws of Trust, Expanded Edition

Building the Bonds That Make a Business Great [Paperback]

by Joel Peterson

    • Author

      Joel Peterson

    • Book Format

      Paperback / softback

    • Publisher

      HarperCollins

    • Published

      September 2020

    Read full description

    Today's Price

    £14.60

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    10 Laws of Trust, Expanded Edition

    Today's Price £14.60


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    Product Description

    JetBlue Chairman Joel Peterson provides the playbook for establishing and maintaining a culture of trust that breaks down the operational silos and CYA mentality that plague many organizations.

    Trust is the glue that holds an organization together. It turns deflection into transparency, suspicion into empowerment, and conflict into creativity. With it, a tiny company like John Deere grew into a worldwide leader. Without it, a giant corporation like Enron toppled.

    How does it feel to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk-taking and innovation become the norm. With compelling examples, JetBlue Chairman Joel Peterson details how to establish and maintain a culture of trust, including:

    • Start with integrity
    • Invest in respect
    • Empower everyone
    • Require accountability
    • Create a winning vision
    • Keep everyone informed
    • Budget in line with expectations
    • Embrace conflict
    • Forget “you” to become an effective leader

    This fully expanded edition includes a powerful self-assessment tool for organizations to evaluate their culture of trust and discover areas for improvement. Peterson has also added rich new case studies and chapters on the theme of betrayal, including how to manage and guard against it.

    With The 10 Laws of Trust Expanded Edition in hand, you’ll be able to plant the seeds of trust—and reap the rewards of reputation, profits, and success.

    Specification

    • Author

      Joel Peterson

    • Book Format

      Paperback / softback

    • Publisher

      HarperCollins

    • Published

      September 2020

    • Weight

      163g

    • Dimensions

      133 x 213 x 13 mm

    • ISBN

      9781400217427

    • ISBN-10

      1400217423

    • Eden Code

      5130329

    More Information

    • Author/Creator: Joel Peterson

    • ISBN: 9781400217427

    • Publisher: HarperCollins

    • Release Date: September 2020

    • Weight: 163g

    • Dimensions: 133 x 213 x 13 mm

    • Eden Code: 5130329


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