Supporter Contact Team Member
World Vision UK
| Organisation | World Vision UK |
| Salary | £16,000 - £20,000 |
| Location | S East |
| Closing Date | |
| Category | Overseas Relief Work |
| Function | Other |
| World Vision is a Christian charity and one of the world’s leading relief, development and advocacy organisations, currently helping more than 100 million people in nearly 100 countries in their struggle against poverty, hunger and injustice, irrespective of their religious beliefs. World Vision is built on Christian core values which are reflected in its ethos and culture. Supporter Contact Team Member – Part time (15-30 hours) £16 – 20K pro rata (depending on experience) Here at World Vision we have hundreds of thousands of supporters, many of whom sponsor an individual child somewhere in the world – anywhere from Albania to Zimbabwe. These supporters are central to our work in fighting poverty and injustice, and our Supporter Contact team is the first point of contact turning interested callers into actual child sponsors. They are also the team that manage all the telephone communications that ensure excellent and ongoing relationships with supporters. If you are skilled and experienced in outbound telephone sales and customer service and would like to use these skills to help children & their communities all over the world, we’d love to hear from you! We are particularly interested in hearing from people who are passionate about our work and able to inspire the UK public to engage in and partner with us in reducing poverty and injustice. You’ll need to show us that you’re pro-active, energetic in your pursuit of new supporters, have an engaging telephone manner and a proven track record in sales and customer service. You will need excellent relational skills to develop rapport with Supporters to maintain and increase their level of financial and non-financial engagement. You’ll also need the ability to understand and maintain a wide breadth of information including WV’s Mission, Vision, Core Values including how our Christian faith motivates our work, and how the different areas of World Vision work together. Closing Date: 13 November 2009 Interviews are planned for the week commencing 23 November 2009 World Vision is an equal opportunities employer and encourages applications from all sections of the community. World Vision UK is a Registered Charity no. 285908, and a Company Limited by Guarantee and Registered in England no. 1675552. |
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| How to Apply | To find out how you can start to use your skills and experience to make a difference, visit our website www.worldvision.org.uk/jobs to download a full job description and an application form. Please answer the following 4 questions in the space provided on the application form:Question 1: Please describe your experience of providing customer serviceQuestion 2: What other skills and experience would you bring to this role?Question 3: Please describe your experience of telephone based selling or relationship building.Question 4: What is your biggest success in your working life?Please email your application form together with your CV to: ukjobs@worldvision.org.uk. If you have any queries please call 01908 841090. We look forward to hearing from you. |
| Contact Name | Gill Bradley |
| Contact Email | ukjobs@worldvision.org.uk |
| Related Website | www.worldvision.org.uk/jobs |
Contact World Vision UK
To request an application form or to find out more about this vacancy please complete the email form below. Your enquiry will be emailed direct to the organisation.