Eden.co.uk Operations Manager

Eden Interactive Ltd

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Organisation	Eden Interactive Ltd
Salary	On application
Location	N West
Closing Date	11th July 2008
Category	Retail & Wholesale
Function	Other
Job Title Eden.co.uk Operations Manager Main Purpose of Job To plan, direct and co-ordinate the operations of the Customer Service, Purchasing and Warehouse functions. Relationships a) Responsible to: The Managing Director b) Responsible for: Permanent office and warehouse staff, temporary warehouse staff. Warehouse stocks, supplies, and equipment. c) Liaison with: Sales & Marketing Manager Main Tasks of Job • Manage activities to meet customer requirements and continuously improve performance • Review external and internal operating environments – systems, procedures, technical developments, supply chain – in order to effectively improve the organization • Manage staff in such a way as to effect productive performance, relationships and team working • Define policies and procedures • Plan and provide training & coaching • Plan use of resources. • Develop measures and criteria to monitor & evaluate the overall effectiveness of the Customer Service, Purchasing and Warehouse functions. • Set key performance targets • Set and maintain service levels • Maintain health & safety standards Essential Skills & Qualities • Drive & Enthusiasm • Experience in motivating, influencing and managing teams. • Ability to act operationally, but think strategically. • Excellent analytical and problem-solving skills • Must be able to demonstrate and use initiative • Focus on results • Excellent communication and interpersonal skills • Commercial Awareness and ability to manage budgets • Ability to multi-task • Ability to take decisions • Good IT knowledge
Start Date	July/August 2008
How to Apply	This is not a current job vacancy.
Related Website	www.eden.co.uk/