Help & Support


Q. Contacting Us

A. By Phone (from UK):

0345 222 3336

From outside the UK please call +44 0345 222 3336

All telephone calls may be recorded for service and training purposes.

Our Customer Service Team are available 9:00am - 5:30pm Monday - Friday.

Closed Weekends.

Please note we are closed Saturdays, Sundays and Bank Holidays, order processing is paused until the next working day.

By Email: service@eden.co.uk

Emails will receive an automatic acknowledgement within 15 minutes of receipt and we aim to reply to all queries within 1 working day.

By Fax (from UK): 0845 643 1562
By Fax (from outside the UK): +44 845 643 1562

By Post: Eden.co.uk
3 Minerva Court
Chester
CH1 4QT
United Kingdom