Help & Support
- About Us
- Contact Us
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- Gift Cards
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- Managing Your Account
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- Working at Eden.co.uk
- eBook FAQs
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- Deal of the Day
Q. Contacting Us
0345 222 3336
From outside the UK please call +44 0345 222 3336
All telephone calls may be recorded for service and training purposes.
Our Customer Service Team are available 9:00am - 5:30pm Monday - Friday.
Closed Weekends. 27th - 29th December phone lines will close at 4pm
Please note we are closed Saturdays, Sundays and Bank Holidays, order processing is paused until the next working day.
By Email: firstname.lastname@example.org
Emails will receive an automatic acknowledgement within 15 minutes of receipt and we aim to reply to all queries within 1 working day.
By Fax (from UK): 0845 643 1562
By Fax (from outside the UK): +44 845 643 1562
By Post: Eden.co.uk
3 Minerva Court