Help & Support

Q. Contacting Us

A. By Phone (from UK): 0845 222 3336

or 01244 911301

By Phone (from outside the UK): +44 1244 911 301

All telephone calls may be recorded for service and training purposes.

Our Customer Service Team are available 8:30am - 6.00pm, Monday - Friday.

Please note we are closed Weekends and Bank Holidays, order processing is paused until the next working day.

By Email: service@eden.co.uk

Emails will receive an automatic acknowledgement within 15 minutes of receipt and we aim to reply to all queries within 1 working day.


By Fax (from UK): 0845 643 1562

By Fax (from outside the UK): +44 845 643 1562

By Post:

Eden Interactive Ltd
Evans Estate
Minerva Avenue
Chester
CH1 4QL
United Kingdom