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Eden's Q&A Forum
The Eden community is here to help! Questions and answers from those that know best, our customers.Unusual spout - water not flowing
Jul 24th, 2021 - Posted by User I Like This Answered 1 186 viewsanswer
I have received this beautiful bottle from one of my pupils. Unfortunately it's not practical as the water does not flow out of the mouthpiece very freely. I have to shake the bottle to get a normal amount of water out. I have tried having the water levels different but it makes no difference. I would really like to use it but it's just not working as a water bottle normally would. Can you help with this please?
Hi
Thanks for your question.
The bottle is designed slightly differently from others:
Twist Top with Flip-up Lid
2-Inch Wide Mouth
Packaged in a Matching Cylindrical Gift Box
For Cold Beverages Only
Not Dishwasher, Freezer or Microwave safe
Bottle Dimensions: 9.3" x 3" x 3" (236 x 74 x 74mm)
Packaging Cylinder Dimensions: 10.6" x 3.1" x 3.1"
Capacity: 20 fl oz (600ml)
As this was a gift we are truly sorry that it unsuitable however
Due to Covid this would not be possible to exchange.
Thank you for using Q & A Forum.